Shipping Information

This policy describes how orders placed on the EquilibrioVita website are shipped.

Order Processing

Orders are processed within 24–48 business hours of receipt of payment, except during periods of high volume or in cases of force majeure.

Shipping Destinations

EquilibrioVita ships worldwide and, unless otherwise indicated during checkout, does not ship to other countries. Available destinations are displayed at the time of purchase.

Delivery Times

Delivery times may vary depending on the destination and the selected carrier.
The delivery times listed on the website are for informational purposes only and are not binding.

Shipping Costs

Shipping costs are calculated automatically during checkout and are clearly displayed before you confirm your order.

Couriers

Shipments are handled by selected couriers. Once the package has been handed over to the courier, EquilibrioVita is not responsible for any delays in delivery.

Shipment Tracking

The customer will be provided with a tracking code to monitor the status of the shipment.

Non-delivery or incorrect address

EquilibrioVita is not responsible for delays or non-delivery due to incomplete or incorrect addresses provided by the customer. Any additional costs will be borne by the customer.